HIKMICRO is now looking for a Return Merchandise Authorization Administration Intern for the Technical Support Team. In this role, you will work closely with technical support specialists, after-sales service team and warehouse team.
You will play a key part in managing the RMA process, supporting smooth and timely handling of product returns, repairs, and inventory movement. This is a hands-on role that combines administrative duties with some physical tasks. You will gain valuable experience in after-sales support operations and cross-functional coordination in a dynamic international environment.
Part-time Return Merchandise Authorization Administrator
Netherlands
Part-time
Permanent employee
500 € per month
Key Information
Job Description
- Monitor and maintain the RMA email inbox: respond to inquiries, provide basic troubleshooting suggestions, and route cases to the appropriate teams.
- Coordinate the return and exchange process, keeping all parties informed and ensuring timely follow-ups.
- Track and update incoming and outgoing RMA stock; assist with regular inventory checks.
- Support warehouse tasks, including helping with packaging, delivery coordination, and pick-ups.
- Provide general administrative assistance to the Technical Support Team as needed.
- compensation: €14.71 / hour
Your profile
- Comfortable with on-site work and occasional physical tasks in a warehouse setting.
- Able to handle repetitive tasks with a strong sense of responsibility and consistency.
- Available for at least 6 months, for 3 full working days per week.
- Detail-oriented and reliable with a can-do attitude.
- Proficient in Microsoft Office Suite, Outlook, and preferably SAP.
- Fluent in both English and Chinese.
About us
Hikvision is the world's largest supplier of security solutions. Hikvision is committed to serving various industries through its cutting-edge technologies of machine perception, artificial intelligence, and big data, leading the future of AIoT:
- Through comprehensive machine perception technologies, we aim to help people better connect with the world around them;
- With a wealth of intelligent products, we strive to identify diverse demands by delivering intelligence at your fingertips;
- Through innovative AIoT applications, we are dedicated to empowering every individual to enjoy a better future by building an intelligent world that is more convenient, efficient and secure.